Help and Support Channels

  • 1 hour ticket response time
  • A one hour Ticket Reply Warranty

  • Each ticket you send to the client assist crew will be replied to in up to 60 minutes. The normal queries shall be taken care of right away. Nonetheless, if the service question you have submitted requires some help from an experienced admin technician, we are going to send the ticket to him and will notify you about the hold–off.

  • Top quality support service
  • Expert Technical Help Service

  • We offer 24x7x365 customer help and support through a lightning fast ticket platform included in your Control Panel. You could contact us all the time about any of the software applications that come pre–configured on the virtual server, including the chosen Linux OS version, the server administration panel and our custom created Web Site Control Panel.

  • Intuitive help center
  • An Informative Help Section

  • Each part of the Web Site Control Panel that is provided absolutely free with your VPS offers you an included collection of articles. You will find a variety of thorough how–to articles and a choice of step by step video tutorials that show all the regular web site administration responsibilities. You can view them by hitting the Help or Video buttons in the right part of each Control Panel section.