1 hour ticket response
We are specialized in giving a swift and appropriate reply to every customer support ticket sent by a customer. Our seasoned customer service team members will review your situation and will think of the best solution. We offer a 1–hour response time guarantee for all trouble tickets. As a matter of fact, our average client support ticket response time has proved to be twenty minutes.
An Excellent Tech Support Service
Each member of our help desk staff has many years of experience in the Linux shared packages field and the vast majority of them have been with us for at least five years. They are all ready to answer all your requests in the most proficient manner possible.
A User–Friendly Help Center Section
To help you get a quick tip on how to use a certain service, we have incorporated a very user–friendly Help Center section in your Web Site Control Panel. You can browse through a big collection of web hosting account management articles and website management articles, examine our F.A.Q. repository or check our how–to video tutorials.
