Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering high quality support in a timely manner is our main priority, so that we back up each Linux shared packages plan with a one hour ticket reply guarantee. After you present a ticket or send us an e–mail, our customer support crew will do all they possible can to give the most satisfactory answer to your case and to offer guidance in due time.

  • Top quality support service

  • A Top–quality Support Service

  • You could write to us 24x7x365 with any question you have got relating to Multimedia Provider’s products. We’ve got qualified professionals available everyday to give help and support at any time when necessary. You’re able to use the ticket system or post a message at any time, alternatively you can grab the phone or make use of the online chat through working hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel gives you an in depth know–how base that is incorporated into all parts. In each section, you’ll find a Help press button that will load for you a selection of step–by–step lessons on how to employ a selected option or complete a specific action. In addition, we have crafted short training movies to enable you to get a better idea of the Control Panel’s interface.