You will find lots of shared hosting providers out there, yet the majority of them are resellers who have limited resources, particularly in terms of support. One of the ways to distinguish them is the option to get in touch with the company over the telephone. The type of support that you will get via this particular way of communication will vary based on the supplier - several of them offer dedicated phone support, various others offer general and customer support only because some issues are more time-consuming and it is easier to be resolved via a trouble ticket, particularly if the issue has to be escalated. Nonetheless, it's good to know that you can always reach your web hosting provider because there are numerous small-scale issues which can be resolved easily and in a timely manner with a phone call, not mentioning that you are able to get additional info about the services even before you become a customer.

Phone Support in Shared Hosting

If you decide to buy one of our Linux shared packages, you will be able to contact our customer support team via phone for 14 hours every day. We will help you select the proper package for your websites because we believe that it is better to discuss such issues with a live person. If you already own an account, we can assist you with all your sales/billing questions and / or general matters, even with some tech matters which do not involve a long time or escalation to a system administrator since it will be more convenient to open a support ticket for time-consuming troubles in order to have the entire correspondence in a single place. We now have telephone numbers in the United States of America, the UK and Australia, so you will be able to call the one you prefer and talk to one of our agents.