Typically customers consider just the features they are going to get with a given shared hosting plan and tend to forget something just as important - the service uptime. As good as a plan may be, frequent downtimes could lead to lower search engine rank and lost clients regardless of what the explanation for them is. Not surprisingly, very few people would come back to a website which is inaccessible 1 / 2 of the time, not mentioning the lost capital assuming you have invested in an advertising and marketing campaign. This is why, when you buy a new web hosting plan, you should ensure that the service will be stable and your Internet sites will be online 24/7. This means more visitors, or in case you have an online store, for instance, better uptime means more satisfied customers.

Service Uptime Guarantee in Shared Hosting

Our shared hosting plans include a 99.9% service uptime guarantee. We can reach that goal by using a groundbreaking cloud hosting platform where every service (files, e-mails, databases, etc.) has its own set of machines. We don't run everything on just a single web server as most providers do, so we have practically wiped out the downtime of any service and even in peak times we can balance the load between machines for the best achievable performance of your web sites. If one server fails, the other ones inside the cluster will take over to provide continuous functioning of the Internet sites. To protect yourself from infrastructural problems, our hosting server facilities use effective diesel backup generators as well as several independent Internet providers as to ensure that site visitors will be able to reach your websites no matter what. We also have a team of qualified admins monitoring the web servers 24/7/365.

Service Uptime Guarantee in Dedicated Web Hosting

All of our dedicated packages include a 99.9% server and network uptime warranty and routine maintenance procedures are included in the other .01% of the time. We test every server diligently before we hand it over to the customer and we employ new hardware components in order to avoid any chance of hardware problems. Any unexpected software issues will be resolved straight away by our system admins as they keep an eye on all hosting servers 24/7. To prevent infrastructural troubles, our data center facility in the downtown area of Chicago employs powerful diesel backup generators, while the connection to the machines is ensured by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your web sites are flooded, we can take action immediately and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper functioning of your web sites.