Although the hosting service offered by the different companies is relatively identical, each provider has a personalized platform with its own modifications and different ways to do given things. Because of this, an extensive knowledge base will be quite helpful both for persons with no previous experience and for technically savvy users who will sooner or later discover how certain operations are accomplished, but will waste time in the meantime. The objective of such a knowledge base is to help make the hosting service fast and simple to use, saving users loads of time and effort. The consequence is gladder customers, since they can swiftly find the info they need, and less work for the tech support staff members, because typically the majority of the queries and difficulties that clients have are already listed in the knowledge base. On the condition that the articles themselves are expertly written and cover more things, you’ll be able to learn more not only about your account, but also about the hosting service as a whole.

Extensive Online Documentation in Shared Hosting

If you purchase a shared hosting account through us, you will receive access to our thorough online help documentation where you will see info on virtually everything connected to our hosting solutions. The topics vary from how to create an e-mail account on your hand phone, to how to accomplish various things using an .htaccess file. The articles themselves are written in an easy-to-grasp fashion and include step-by-step manuals on how to do a given operation in your Hepsia Control Panel. You can also find info that’s not associated directly with Hepsia, for instance one that concerns web applications on your desktop PC. The complete archive of articles will be available in the Control Panel’s Help section, but the ones that are relevant to a specific Control Panel section can be accessed on the spot. Considering the fact that we’ve covered as many topics as possible, you’ll be able to get to know de facto everything associated with your web hosting account.