Website Migration
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Q: What does the website migration service entail? Will my website be secure?
A: When your current web hosting provider can no longer answer the requirements of your website, or when you experience frequent network downtime, or if you are forced to wait for hours for the technical support team to reply back to you, it may be a clever idea to switch your provider, i.e. to transfer all the files for your websites together with your databases from your current provider to your new provider. At Multimedia Provider, we know that this can often be difficult and time–consuming. This is why we will do all that for you for free!Our expert technical staff members will transfer your site content from your current provider to us. Our technicians have got lots of experience with web site migration and are able to handle everything – from a conventional WordPress–based blog or Joomla™ CMS–based web site, to a very complex, custom–made web app.
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Q: How long will it take for my web site to be moved over to your platform?
A: There are a lot of aspects to bear in mind – the total amount of files, the physical size of the database, the complexity of the site itself and the present workload of our website migration experts, etc. Having said that, we do our best to accomplish all website migrations within a 48–hour time window. Less sizeable web sites are transferred much faster – typically in under 24 hours.
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Q: What data will I be required to give to your Website Migration Department?
A: We don’t need any information that is sensitive. We will need, though, the login information for your current hosting account and the name of the web site that you need to migrate.
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Q: My present hosting account has delicate info inside. How can I rely on you?
A: Our Privacy Policy is an indivisible part of the contract that we’ll have with you as a client. We are focused on protecting the safety of the personal details collected from the clients. To achieve this, we use technical security measures in order to prevent the loss, the misuse, the alteration or the illegal disclosure of the private details under our control. The safety measures include, but are not limited to: physical, electronic and managerial methods to protect and secure the data that we collect on the World Wide Web. When we ask clients to supply financial information (for instance, a credit card number), this info is shielded using the SSL (Secure Sockets Layer) encryption technology.
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Q: Will there be any outage for my web site?
A: While we move your website, it will be available both in your web hosting account with us and in your account with your former web hosting provider. After the transfer is over, we’ll make sure that everything is functioning properly and that the integrity of your web content is not jeopardized before telling you that the transfer is finished. After that, we’ll tell you how to move the domain to your web hosting account with us and how to edit your DNS records.
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Q: Will my old web hosting provider learn that I am leaving them?
A: Nah. We’ll never touch base with your hosting provider about anything at all. They will not be aware of the web site transfer either.
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Q: Does it matter what platform my present provider is using?
A: We support all Linux–powered hosting platforms. Fundamentally, if we can get access to your Control Panel, we will be able to migrate your web site.The only platforms that we do not support are closed–source website creation platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.